Our returns policy is very simple
We guarantee your satisfaction. All of our standard stock garments come with a 30 day, no quibble refund option.
Cancelling Orders & Returns
Orders for Standard non-customised garments ordered may be cancelled within 7 days of order for full credit.
Non-customised garments received may be returned for credit within 30 days of receipt. Please return garments to the following address, quoting your order number on your parcel (at your own expense). Also please ensure you complete and enclose our despatch note sent with each despatch & notify us on firstname.lastname@example.org that you have made a return giving your order number.
Alsico Returns Department
Alsico Laucuba Limited
Alsico will ensure refunds are raised within 3 working days upon receiving receipt of return. Please allow up to 10 days for your bank to process the refund.
Defective goods may be returned within 30 days of receipt by the Purchaser to be eligible for credit provided they are not soiled or altered.